April 24, 2013

Iriscom Service Request

We understand your phone system is critical to the success of your business. If any of the following three situations exist, please call us immediately.

  • The main operator / receptionist cannot make or receive calls from the main telephone.
  •  The voice mail system is Down! No one can leave or retrieve voice mail messages.
  • Telephones can’t make or receive telephone calls.

Otherwise, please use the service request form below for all other inquiries. One of our customer representatives will contact you within 24 hours.

Critical Service Request

For your convenience, use the form below, a technician will be notified immediately.

Teldata boasts a 2-hour turn-around time for any major emergency (i.e. system failure) experienced by a customer. Our 24-hour emergency hotline means qualified, professional support from the on-call Technical Engineer, 24 hours a day, 7 days a week. Call 888-530-2329

Minor problems (i.e. system adjustments, adds, moves, changes) are solved within 48 hours of receiving a client’s call. This may require on-site service, a comprehensive answer by telephone or having a Teldata Tech modem into your system for remote support. Whatever the case may be, Teldata personnel strive to correct any problems as quickly and efficiently as possible. We understand and realize the importance of your communications system as your lifeline to the business world.

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